Frequently Asked Questions
Product & Technical
1. What is the shelf life of cream chargers?
Cream chargers typically have a shelf life of 2 to 5 years when stored properly. While the nitrous oxide (N₂O) gas inside doesn’t expire, the steel casing can degrade over time if exposed to the elements.
To ensure maximum freshness and performance, keep them in a cool, dry environment away from direct sunlight and moisture.
Most importantly, always check the manufacturer’s best-before date on the packaging for optimal use!
2. How does nitrous oxide react with food?
When used in whipped cream chargers, N₂O dissolves into the fat content of cream under pressure, creating a light, airy foam upon release.
Beyond whipped cream, chefs use nitrous oxide to aerate sauces, mousses, and batters, making them lighter and more delicate.
It also helps infuse flavours easily, create stable foams for cocktails, and improve textures in frozen desserts by preventing large ice crystals.
3. Which brands do you sell?
We offer top-quality cream chargers, helping you to achieve excellent results.
They include:
- SupremeWhip
- isi Professional
- BestWhip
- Mosa
These brands are widely used by chefs, bartenders, and home enthusiasts as they perform excellently and are compatible with most of the standard dispensers.
4. What’s the difference between cream chargers, cream tanks, and cream canisters?
Here’s how these three terms differ from each other:
- Cream chargers are small, single-use steel cylinders filled with 8g of food-grade nitrous oxide (N₂O). They’re perfect for home cooks, bartenders, or small-scale kitchen purposes. You can use them for whipping cream, infusing cocktails, or making foams.
- Cream tanks are larger containers that hold significantly more N₂O, typically used in high-volume or commercial settings. They’re more economical for busy kitchens or events.
- Cream canisters usually refer to the dispensers themselves, which are handheld devices you load with chargers to produce whipped cream or foam.
Ordering & Payment
1. Can I purchase cream chargers in bulk?
We have a very beneficial wholesale offer with prices decreasing as your order quantity increases.
Plus, we provide fast delivery across Melbourne, typically within 20-60 minutes, so your supply stays uninterrupted.
Contact us to discuss your specific needs and get the best deal for your business!
2. Can I schedule a delivery in advance?
Sure! At Nang Wizard, we understand the importance of timing, especially when you’re planning a party, event, or busy service.
We offer the option to schedule deliveries in advance so your cream chargers arrive exactly when you need them. Simply choose your preferred delivery time at checkout, or contact our support team to make special arrangements.
3. Which payment methods do you accept?
We want our complete service to be as smooth as possible, so we are open to various payment options, including:
- Card
- PayID
Safety, Recycling & Compliance
1. How do I dispose of used cream chargers?
Our cream chargers are made from 100% recyclable steel, so they shouldn’t end up in general waste. After use, ensure the charger is completely empty (you’ll usually hear it hiss when punctured), then place it in a metal recycling bin or take it to a local recycling centre.
Some councils or scrap metal facilities also accept them. Avoid throwing chargers into fire or crushing them, as this can be dangerous, even if they appear empty.
2. Can cream chargers be refilled or reused?
No, cream chargers are single-use only and cannot be refilled or reused. Each charger is pressurised and sealed during manufacturing to safely contain 8g of food-grade nitrous oxide.
Attempting to refill them can be dangerous and illegal, not to mention ineffective.
3. What should I do if a product doesn’t work?
If your cream charger or dispenser isn’t working, start by checking that the charger is properly loaded and the dispenser head is tightly secured. Also, ensure you’re using compatible products, as mismatched brands can cause issues.
Still having trouble? Contact our support team immediately with your order number and a brief description. We’ll help troubleshoot or arrange a replacement if necessary.
Delivery & Coverage
1. Which suburbs do you deliver to?
Nang Wizard proudly offers fast, reliable delivery across Melbourne and its suburbs. Our delivery zones cover a wide area, including:
- CBD
- St Kilda
- South Yarra
- Richmond
- Fitzroy
- Brunswick
- and many more!
Apart from Melbourne, we can also arrange a delivery to other locations in Australia. Use our delivery postcode search tool to get the ETA and delivery fee for your address!
2. How fast is your delivery, really?
We offer lightning-fast delivery across Melbourne, with most orders arriving within 20 to 60 minutes.
Delivery might extend slightly during peak times or high-demand weekends, but we always aim to keep you updated in real time. If we’re late, we will provide you with a free ten-pack upon request.
3. Do you offer 24/7 delivery?
Normally, our delivery hours are as follows:
- Monday-Thursday: 11AM-2AM
- Friday–Saturday & Public holidays: 11:30AM-5AM
- Sunday: 11:30AM-2AM
However, if this schedule doesn’t suit your needs, reach out to our team, and we will see how we can help you.